Terms of service

Terms of Service

These Terms of Service govern your use of the supravita website and your purchase of products from supravita. By visiting our website, placing an order, or using any part of our services, you agree to these Terms.

Online Store Terms

By using this website, you confirm that you are legally able to enter into a binding agreement or that you have permission from a parent or legal guardian where required.

You may not use our products, website, or services for any unlawful or unauthorized purpose.

You may not attempt to interfere with, damage, misuse, or disrupt the operation or security of our website.

Products and Availability

We make every effort to accurately display product colors, details, descriptions, sizing, and images.

However, colors and appearance may vary depending on your screen, lighting, or device.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or cancel certain releases at any time.

Limited-release or high-demand items may sell out without notice.

Pricing

All prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to change product prices at any time without prior notice.

Any price changes will not affect orders that have already been successfully completed.

We reserve the right to correct pricing errors, product description errors, or other mistakes on our website. If an error affects an order you placed, we may contact you to provide options or cancel and refund the affected order.

Orders

Submitting an order does not guarantee acceptance.

We reserve the right to refuse, limit, or cancel an order for reasons including, but not limited to:

  • Suspected fraud

  • Payment issues

  • Incorrect pricing

  • Inventory errors

  • Resale activity

  • Abuse of promotions or discounts

  • Other circumstances that may negatively affect supravita or our customers

If we cancel an order after payment has been processed, we will issue a refund for the amount charged.

Payment

You agree to provide current, complete, and accurate payment and billing information.

You authorize supravita and its payment processors to charge your selected payment method for your order, including applicable taxes and shipping fees.

supravita is not responsible for additional fees charged by your bank, card issuer, or payment provider.

Shipping and Delivery

Shipping times provided on our website are estimates and are not guaranteed.

Once an order has been transferred to a shipping carrier, delivery delays may occur due to circumstances outside of our control.

supravita is not responsible for delays caused by:

  • Shipping carriers

  • Weather

  • Customs

  • Natural disasters

  • Incorrect addresses

  • Failed delivery attempts

  • Other circumstances beyond our reasonable control

Customers are responsible for providing a complete and accurate shipping address at checkout.

Additional shipping costs resulting from incorrect or incomplete addresses may be the customer's responsibility.

Local Pickup

When local pickup is offered, customers must follow the pickup instructions provided.

Orders must be collected within the stated pickup timeframe unless another arrangement has been approved.

supravita may request proof of purchase or identification before releasing an order.

Returns and Refunds

All returns, exchanges, refunds, and cancellations are subject to our Refund Policy.

By placing an order, you acknowledge that you have reviewed and agreed to the applicable return and refund terms.

Promotions and Discount Codes

Promotional offers, discount codes, and special pricing may be subject to additional restrictions.

Discount codes may:

  • Expire without notice

  • Be limited to one use per customer

  • Be restricted to certain products

  • Be unavailable on limited releases

  • Be unable to be combined with other promotions

We reserve the right to cancel or reject discounts that are used improperly.

Intellectual Property

All content associated with supravita, including but not limited to:

  • Logos

  • Designs

  • Graphics

  • Photography

  • Product artwork

  • Brand names

  • Slogans

  • Website content

  • Videos

  • Written content

is owned by or licensed to supravita and may not be copied, reproduced, distributed, sold, modified, or used commercially without written permission.

Purchasing a supravita product does not give the customer ownership of any associated intellectual property rights.

User-Submitted Content

If you tag supravita, submit a review, send us photographs, or otherwise voluntarily provide content related to our products, you confirm that you have the right to share that content.

We will not use privately submitted customer content for advertising without appropriate permission.

Publicly posted content that tags or mentions supravita may be shared or reposted by us where permitted by the platform and applicable law.

Prohibited Uses

You may not use our website or services to:

  • Commit unlawful acts

  • Violate intellectual property rights

  • Submit false or misleading information

  • Introduce viruses or malicious software

  • Attempt unauthorized access to our website or systems

  • Scrape or collect website data without permission

  • Harass, threaten, or abuse other individuals

  • Conduct fraudulent purchases or chargeback abuse

We reserve the right to restrict or terminate access to our services for violations of these terms.

Third-Party Services

Our website may use or link to third-party services, including payment processors, shipping companies, social media platforms, or other external websites.

We are not responsible for the content, policies, availability, or actions of third-party services.

Your use of those services may also be subject to their own terms and policies.

Errors and Inaccuracies

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping, availability, or other information.

We reserve the right to correct errors or update information at any time.

Limitation of Liability

To the fullest extent permitted by law, supravita will not be responsible for indirect, incidental, special, or consequential damages arising from your use of our website or products.

Nothing in these Terms is intended to limit any rights or remedies that cannot legally be limited under applicable law.

Indemnification

You agree to indemnify and hold supravita harmless from claims, losses, damages, liabilities, and reasonable expenses arising from your misuse of our website, violation of these Terms, or infringement of another person's rights.

Severability

If any part of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to remain in effect.

Termination

We may suspend or terminate access to our website or services if we believe these Terms have been violated.

Any obligations or liabilities incurred before termination will remain in effect where applicable.

Changes to These Terms

We may update these Terms of Service periodically.

Any updated version will be posted on this page. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.

Governing Law

These Terms will be governed by the laws applicable to supravita's principal place of business, without regard to conflict-of-law principles.

Contact

If you have questions regarding these Terms of Service, please contact supravita through the contact information provided on our website.